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FAQs

WHAT ARE YOUR PAYMENT OPTIONS?

At the moment we accept Paypal payment option. We are working on accepting all types of major credit cards (MasterCard, Visa, American Express, and Discover), as well as Apple Pay in the near future.

 

HOW DO I MAKE PAYMENTS USING PAYPAL?

PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing.

 

WHEN CAN I EXPECT TO RECEIVE MY SHIPMENT?

All orders are shipped from the warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. 

We do apologise that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

 

HOW CAN I TRACK MY ORDER?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

 

WHICH COUNTRIES DO YOU SHIP TO?

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order or refund you.

 

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law.